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Error & Status Messages on the Display Panel

Messages/Second messages

Descriptions and Solutions

ASIC Error

An ASIC (application-specific integrated circuit) error has occurred. Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.

Cannot detect selected paper size. Set ### paper, then press [OK].

Printing on paper with a size undetectable by the machine has been requested. Set an appropriate amount of paper in the Paper Feed Tray, and then press [OK]. Inconsistencies in the size of paper from the Paper Feed Tray will be ignored and printing will be performed. Press [Job Reset] to stop printing.

“###” in the message represents a paper size.

Controller Error

An error has occurred in printer controller unit.

Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.

Master processing...

The master is being made.

NIC Error

An error has occurred in network card.

Turn the main power switch off, wait a few moments, and then turn it back on. If the message reappears, contact your sales or service representative.

NVRAM Error

An error has occurred in the memory unit.

Turn the main power switch off, wait a few moments, and then turn it back on. If the message reappears, contact your sales or service representative.

Printing...

Data is being printed.

Wait until the job is finished.

Processing

Data is being printed.

Wait until the job is finished.

Resetting Job...

Wait until the job is finished.

RAM Error

An error has occurred in the memory unit.

Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.

ROM Error

The ROM inside the printer is abnormal.

Contact your sales or service representative.

Selected paper size is unavailable. Press [Master Making] to continue as is, or set ###### paper, then press [OK]

The specified paper size has not been set.

Set an appropriate amount of paper, and then press [OK].

“######” in the message represents a paper size.

Set ###### paper, then press [OK].

No paper in the paper feed tray.

After setting ###### paper in the paper feed tray, press [OK] to continue.

“######” in the message represents a paper size.

USB Error

An error has occurred in the USB interface.

Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.

Waiting...

Waiting for data from the computer.

Wait until the job is finished.

CPU Error

Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.

SD Card Error

Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative.