When Paper is Jammed

If a paper jam occurs, the Alert indicator on the control panel flashes and one of the following messages appears on the control panel:

“Internal Misfeed”

“Misfeed: Tray 1”

“Misfeed: Tray 2”

“Misfd: BypssTray”

“Misfd: Stnd Tray”

“Misfd: Dupl Unit”

Open the front cover, and check the following locations for the paper jam.

The inside of this machine becomes very hot. Do not touch parts labelled "" (indicating a hot surface).

Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

Misfed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
Toner on prints made after removing misfed paper may be loose (inadequately fused). Make a few test prints until smudges no longer appear.
Do not forcefully remove misfed paper, it will tear. Torn pieces remaining inside the printer will cause further misfeeds and possibly damage the printer.
Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.