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Error & Status Messages on the Control Panel

This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.

Status messages

Message

Explanation

Recommended Action

Calibrating...

The printer is calibrating.

Wait a while.

Cancellng Job...

The printer is cancelling a print job.

Wait a while.

Cooling Down...

The printer is cooling down.

Wait a while.

Offline

The printer is Offline.

To start printing, switch the printer to online by pressing the [Stop/Start] key on the control panel.

Please wait

The printer is waiting for the next data to print.

Wait a while.

Printing...

The printer is printing.

Wait a while.

Processing...

The printer is printing.

Wait a while.

Ready

This is the default ready message.

The printer is ready for use.

No action is required.

Warming up...

The printer is warming up or toner is being supplied.

Wait until “Ready” appears on the display.

Messages

Message

Explanation

Recommended Action

Cover Open

The front cover is open.

Open and then close the front cover.

Controller FW download failed

Controller FW could not be downloaded.

Turn off the main power, turn it back on, and then download the controller FW again.

If the download fails again, contact your sales or service representative.

Incor Prt Cart

Irregular toner is set.

Replace the toner to appropriate one.

Internal Misfeed

There is a paper jam in the fusing unit.

Remove the misfed paper.

See Removing Misfed Paper.

Load Paper #

The indicated tray # (1, 2, bypass) is out of paper.

Load paper into the indicated paper tray.

See Loading Paper.

Memory Overflow

This error occurs when FW memory is not enough to save the printing page.

Reduce the size of the data, and then try the operation again.

Misfeed: Tray 1

There is a paper jam in Tray 1.

Remove the misfed paper.

See Removing Misfed Paper.

Misfeed: Tray 2

There is a paper jam in Tray 2.

Misfd: BypssTray

There is a paper jam in Bypass tray.

Misfd: Dupl Unit

There is a paper jam in the duplex unit.

Misfd: Stnd Tray

There is a paper jam in the paper exit area.

Replace Fusing Unit

It is time to replace the Fusing unit.

Contact your sales or service representative.

Replace Intermdt Transfer Belt

It is time to replace the transfer belt.

Contact your sales or service representative.

Replace Print Cartridge

The printer is out of toner.

Replace the print cartridge.

See, Replacing the Print Cartridge.

Replace soon Print Cartridge

The printer is almost out of toner .

Prepare a new print cartridge.

Replace Transfer Roller

It is time to replace the transfer roller.

Contact your sales or service representative.

Reset Tray 1

The indicated paper input tray 1 is not installed correctly, or not installed.

Install the indicated paper input tray 1 correctly.

Service call SCXXX

There is a problem with the printer's controller.

Turn off the main power, and then turn it on again.

If the error occurs again, contact your sales or service representative.

Set Er: Prt Cart

The indicated print cartridge is not set correctly, or not set.

Set the indicated print cartridge correctly.

The error message appears even though the print cartridge is set correctly.

Using a dry cloth, carefully wipe the interface area on the print cartridge surface.

Size Msmtch: # Start/JobReset

The paper size setting in the tray # (1, 2, bypass) differs from that of actual paper si0ze in the tray.

Load paper of the selected size in the tray, and then press the [Stop/Start] key to continue printing.

Press the [Job Reset] key to cancel printing.

TypeMsmtch: # Start/JobReset

The paper type setting in the tray # (1, 2, bypass) differs from that of actual paper type in the tray.

Load paper of the selected type in the tray, and then press the [Stop/Start] key to continue printing.

Press the [Job Reset] key to cancel printing.