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Blank Prints or Incomplete Prints

Illustration of blank prints or incomplete prints

Make sure the paper feed side plates touch the paper lightly. Shift the lock lever backward.

Lock lever illustration

If you use the ADF, make sure the original guides contact the originals lightly.

If blank or incomplete prints still occur even after you have checked the above, perform the following procedure:

1Unlock the lever and pull out the drum unit.

Drum unit illustration

2Remove any paper wrapped around the drum.

Drum unit illustration

3Remove the master from the drum.

Drum unit illustration

If you cannot remove the master, open the clamp by releasing the lock lever at the back of the drum unit as you pull out the master.

4Push the drum unit until it can go no further and locks into place, and then lower the lock lever.

Drum unit illustration

5Close the front cover.

Front cover illustration