Do not change the name of the TotalFlow PDF driver.
Check if the settings on the [Adobe PDF settings] tab in the [TotalFlow PDF Document Properties] window are specified as below. If the settings are as follows, do not change the settings. You can use the application with the current settings. If the settings are other than the following, change them to the below settings. Otherwise, Microsoft Office files cannot be imported into this application.
[Adobe PDF Security]: None
[Adobe PDF Output Folder]: My Documents\*.pdf
[View Adobe PDF results]: Not selected
[Delete log files for successful jobs]: Selected
If you have to upgrade or downgrade your version of Adobe Acrobat, you must also reinstall the TotalFlow PDF driver. To do this, first delete the TotalFlow PDF driver manually, then upgrade (or downgrade) Adobe Acrobat, and then reinstall the TotalFlow PDF driver from the Windows [Start] menu.
If you uninstall Adobe Acrobat, the TotalFlow PDF driver will not function and you will have to delete it manually.
For details about deleting the TotalFlow PDF driver, see Uninstalling the TotalFlow PDF Driver Manually.