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Removing Scanning Jams

If a paper jam occurs in the ADF, one of the following messages appears on the screen:

Follow the procedure below to remove the original jammed in the ADF.

  1. Open the ADF cover.

    Machine front view illustration

  2. Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may rip.

    Machine front view illustration

  3. If you cannot pull out the jammed original easily, move the lever slightly to the machine rear, and then pull it up to unlock the paper feed roller.

    Machine front view illustration

  4. Lift the paper feed roller slightly and pull it out toward you.

    Machine front view illustration

  5. Gently pull the jammed original to remove it.

    Machine front view illustration

  6. If you cannot pull out the jammed original easily, raise the input tray to see if the original is jammed in the output area.

    Machine front view illustration

  7. Gently pull the jammed original to remove it.

    Machine front view illustration

  8. Put the paper feed roller back in with the roller part facing downwards.

    Machine front view illustration

  9. Lower the lever until it clicks into place.

    Machine front view illustration

  10. Close the ADF cover.

    Machine front view illustration

  11. Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it.

    Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.

    Machine front view illustration

  12. Close the ADF.