If there is a problem with the quality of printing, first check the condition of the machine.
Possible Cause |
Solution |
---|---|
There is a problem with the machine's location. |
Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock. |
Unsupported types of paper is used. |
Make sure that the paper being used is supported by the machine. See Supported Paper for Each Tray |
The paper type setting is incorrect. |
Make sure that the paper type setting of the printer driver matches the type of paper loaded. See Specifying Paper Type and Paper Size |
A non-genuine print cartridge is being used. |
Refilled or non-genuine print cartridges reduce print quality and can cause malfunctions. Use genuine print cartridges only. See Consumables |
An old print cartridge is being used. |
Print cartridges should be opened before their expiration date and used within six months of being opened. |
The machine is dirty. |
See Cleaning |
Color degradation has occurred. |
Color degradation may occur in color printing after the machine is moved or a large number of pages are printed. In this case, adjust color registration by executing [Colour Registration] in [System Settings]. |