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Locating Jammed Paper

If a misfeed happens, remove the misfed paper or original following the procedures stated on the sticker inside the finisher or front cover.

A misfeed has occurred in the place corresponding to the letter displayed on the control panel.

Machine illustration

1Press the key of the section from where you want to remove the jammed paper.

Operation panel screen illustration

2After each step is complete, press [Next]. To go back to the previous step, press [Previous].

Operation panel screen illustration

3When all jammed paper is removed, restore the machine to the original state.


  • More than one misfeed may be indicated. When this happens, check all the areas indicated.

  • If there is no misfed paper in the first area you check, see the other areas that are indicated.