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This section describes the machine's main messages. If other messages appear, follow their instructions.
If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. See "Recommended Paper Sizes and Types", About This Machine.
For messages that are not listed here, see "When You Have Problems Operating the Machine".
Message |
Causes |
Solutions |
---|---|---|
"Authentication has failed." |
The entered login user name or login password is not correct. |
Contact the user administrator. |
"Authentication has failed." |
The machine cannot perform authentication. |
Contact the administrator. |
"Cannot detect original size." |
Original is not placed. |
Place the originals correctly. |
"Cannot detect original size." |
The machine cannot detect the size of the original. |
Manually select a paper tray without using [Auto Paper Select], and specify a reproduction ratio without using [Auto Reduce / Enlarge]. |
"Check paper size." |
An irregular paper size is set. |
|
"Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" |
The number of scanned pages exceeds the capacity per file of the Document Server. |
Press [Store File] to store scanned pages as a file. Scanned data is stored as a file in the Document Server. If you do not want to store scanned pages, press [No]. Scanned data is deleted. |
"File being stored exceeded max. number of pages per file. Copying will be stopped." |
The scanned originals have too many pages to store as one document. |
Press [Exit], and then store again with an appropriate number of pages. |
"Maximum number of sets is n." (A figure is placed at n.) |
The number of copies exceeds the maximum copy quantity. |
You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy and Document Server Reference |
"Memory is full." |
The machine's memory is full due to scanning originals or performing a function. The number of originals that can be stored in memory depends on the size of originals and function settings. |
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"Original is being scanned by another function. Switch to the following function, then press the Stop key to cancel scanning or press the Start key to continue." |
A function of the machine other than the copier function is being used such as the Document Server function. |
Cancel the job in progress. For example, press [Exit], and then press the [Document Server] key. Next, press the [Clear/Stop] key. When the message "The Clear / Stop key was pressed. Are you sure you want to stop scanning?" appears, press [Stop]. |
"Please wait." |
The destination list is being updated from the network using Web Image Monitor. |
Wait until the message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed. |
"Please wait." |
The main power has just been turned on, paper type (plain paper/ translucent paper/ film) was changed, or the machine is otherwise getting ready. |
Wait for the machine to fully warm-up. When "Scanning originals can be started." and "Select copy mode and Place original." are displayed alternately, you can make the settings for your copies and scan your originals. After the originals have been scanned, the machine will automatically start copying after it has warmed-up. |
"Rotate Sort is not available with this paper size. Select another paper size or cancel Rotate Sort mode." |
The rotate sort function does not support the size of the scanned original. |
Select the paper size that can be used for rotate sort function. For details about rotate sort function, See "Sort", Copy and Document Server Reference |
"The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." |
You have tried to delete files without the authority to do so. |
Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file. |
"You do not have the privileges to use this function." |
The logged in user name does not have permission for the selected function. |
Contact the administrator about the permission for the required function. |