Removing Misfed Paper

An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper.

The inside of this printer becomes very hot. Do not touch parts labeled "" (indicating a hot surface). Touching these parts will result in burns.

Some of this machine'e internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns.

When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible.

When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.

Do not forcefully remove misfed paper, it may tear and torn pieces may remain inside the printer.
When paper is misfed a number of times, the following are possible causes.
- The control panel settings do not match the size or orientation of the loaded paper.
- The paper feed roller is dirty.
For details about cleaning the paper feed roller, see "Cleaning the Paper Feed Roller".
Misfed paper may be covered with toner. Be careful not to get toner on your hands or clothes.
If paper is still misfed after you have checked the above-mentioned causes, contact your sales or service representative.