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Cleaning the Paper Feed Roller

If the paper feed roller is dirty, multi-feeds or misfeeds might occur. In this case, clean the roller as shown below.

CAUTION

  • When moving the machine, hold the inset grips at both sides, and then lift the printer slowly. Lifting it carelessly or dropping it may cause an injury.

CAUTION

  • When performing maintenance on the machine, always disconnect the power cord from the wall outlet.

CAUTION

  • When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can damage the power cord. Use of damaged power cords could result in fire or electric shock.

Important

  1. Slowly slide the paper tray (Tray 1) out, until it stops. After that, lift the front of the tray slightly, and then pull the tray completely out.

    Standard tray illustration

  2. Place the tray on a flat surface. When there is paper in the tray, remove paper.

  3. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture.

    Standard tray illustration

  4. Turn off the power switch.

  5. Pull out the plug from the socket. Remove all the cables from the printer.

  6. Move the printer to the edge of a stable table or desk.

    Printer illustration

    Do not put the printer on an unstable or tilted surface.

    If the printer is equipped with the optional paper feed unit, do not move the printer and unit together as they are not securely attached.

    When lifting the printer, confirm that the optional paper feed unit is not attached to the printer.

  7. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture.

    Paper feed roller illustration

    Do not use chemical cleaner or organic solvent such as thinner or benzene.

  8. Move the printer back to its original position. Lift the front of the tray, and slide it carefully into the printer until it stops.

    Standard tray illustration

    Do not slide the paper tray in with force. If you do, the front and side guides might move.

  9. Insert the plug of the power cord into the wall socket securely. Connect all the interface cables that were removed.

  10. Turn on the power switch.

Note

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