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Other Problems

You may eliminate certain problems by changing the printer driver settings as described below:

Cannot print certain data properly when using a certain application, or cannot print image data properly.

  • In the [Print Quality] area, select [Quality priority], and then print.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Dithering], deselect the [Use error diffusion] check box.

  • Set [Spool format:] to [RAW] or [EMF] in the [Printer Configuration] tab.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Image processing priority], deselect the [Adjust photos and images] and [Smooth low resolution images] check boxes.

  • In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Print as bitmap] check box.

  • On the [Printer Configuration] tab, set [Adjust Color Density] to [Darker] or [Lighter], and then print.

  • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):].

Some characters are garbled or missing.

  • In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change methods to extract TrueType fonts] check box.

  • In the [Printer Configuration] tab, set [Spool format:] to [EMF]. In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Print as bitmap] check box.

Some characters are printed faintly or not printed.

  • In the [Print Quality] area, select [Quality priority], and then print.

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Dithering], deselect the [Use error diffusion] check box.

  • On the [Printer Configuration] tab, set [Spool format:] to [RAW] or [EMF].

  • On the [Printer Configuration] tab, select the [Increase bold with font size] check box.

  • In the [Print Quality-User settings] dialog box, on the [Color Settings] tab, specify [Gray reproduction (Text/Line Art):].

  • To print text in black, in the [Print Quality-User settings] dialog box, on the [Color Settings] tab, select the [K (Black) for text only] check box.

Printing is slow and takes time, which delays release of the application.

  • In the [Print Quality] area, select [Speed priority] or [High speed], and then print.

  • In the [Printer Configuration] tab, set [Spool format:] to [EMF].

  • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Image processing priority], deselect the [Adjust photos and images] and [Smooth low resolution images] check boxes.

  • Close the resident application.

Printing stops halfway.

View the status monitor to check whether an error has occurred. See Status Monitor Errors.

To print on pre-printed or pre-punched paper, select the [Use preprinted/prepunched paper] check box in the [Printer Configuration] tab.

Cannot carry out Layout print for Excel sheets.

In the printer properties dialog box, on the [Advanced Options] tab, select the [Increase auto-keep settings for applications] check box.

How can I make the Print mode change automatically according to the status of envelope selector?

To automatically do single-sided printing when the envelope selector is set to the envelope position, on the [Printer Configuration] tab, select the [When the envelope selector is set to Envelope Mode, use uni-directional printing only] check box.

How can I prevent ink transfer between printed sheets during duplex printing?

On the [Printer Configuration] tab, in the [Sheet-dry Print Delay...] dialog box, change [Print delay time:].

Ink smudges and characters are not properly formed when printing white text on a black background.

In the [Print Quality] area, select [Quality priority], and then print.