Skip headerGelSprinter GX e2600/GX e3300N/GX e3350N/GX e7700N
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Deleting Devices

If Windows automatically establishes a USB connection because of an unauthorized device, you can delete the device and any others like it. Be sure not to delete necessary devices. If USB connection is established normally, you do not need to perform this procedure.

  1. Press the printer's [Power] key to turn the printer on.

    Power key illustration

  2. On the [Start] menu, click [Control Panel].

  3. Click [Performance and Maintenance].

  4. Click [System].

  5. Click the [Hardware] tab.

  6. Click [Device Manager].

  7. Right-click [USB Printing Support] or [Product Name], and then click [Uninstall].

    A confirmation message appears.

  8. Click [OK].

  9. Click [Close].