Skip headerGelSprinter GX e2600/GX e3300N/GX e3350N/GX e7700N
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Uninstalling the Printer Driver

To update the printer driver, uninstall the old printer driver before installing the new one.

Important

  1. Press the printer's [Power] key to turn the printer off.

    Power key illustration

  2. On the [Start] menu, click [Printers and Faxes].

  3. Click the icon of the printer, and then click [Delete] on the [File] menu.

    A confirmation message appears.

  4. Click [Yes].

    The printer driver is uninstalled.

  5. Click [Server Properties] on the [File] menu.

  6. Click the [Drivers] tab.

  7. In the [Installed printer drivers:] list, select [Printer Name], and then click [Remove].

    A confirmation message appears.

  8. Click [Yes].

  9. Click [Close].

  10. On the [Tools] menu, click [Folder Options...].

  11. Click the [View] tab.

  12. In the [Advanced Settings:] box, click [Show hidden files and folders], and then deselect the [Hide extension for known file types] check box.

  13. Click [OK].

  14. On the [Start] menu, click [Search].

  15. Click [All files and folders], and then enter the model name (e.g., gelsprinter GX e7700) in the [All or part of the file name:] field.

  16. In the [Look in:] box, select the hard disk on which Windows is installed, and then click [Search].

  17. Right-click the file displayed as the search result, and then click [Delete].

    The INF file is uninstalled.

  18. After uninstalling the printer driver, restart Windows.

Reference