Messages Displayed on the Client Computer

“Cannot add any more scanning mode.”

The maximum number of scan modes is already registered.

The maximum number of modes that can be stored is 100. Delete unnecessary modes.

“Cannot specify any more scanning area.”

The maximum number of scan areas is already registered.

The maximum number of scanning areas that can be stored is 100. Delete unnecessary scanning areas.

“Communication error has occurred on the network.”

A network communication error occurred.

Enable TCP/IP on the client computer.

“Error has occurred in the scanner driver.”

A driver error has occurred.

• Check whether the network cable is connected correctly to the client computer.

• Check that the client computer's operating system has detected the Ethernet board.

• Enable TCP/IP on the client computer.

“Insufficient memory. Reduce the scanning area.”

Scanner memory is insufficient.

• Specify a smaller scan size.

• Change the resolution setting.

• Do not use compression functions. See TWAIN Driver help.

The problem may be due to the following cause:

• Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. See “Relationship between Resolution and Scan Size”, Scanner Reference.

“No response from the scanner.”

The machine or client computer is not connected to the network correctly.

Check that both devices have network connectivity and that their network settings are correct.

“No response from the scanner.”

The network is busy.

Wait a while, and then try again.

“Scanner is in use for other function. Please wait.”

A function other than the Scanner function is being used.

• Wait a while, and then try again.

• Cancel the job in progress.

  For example, press [Exit], and then press the [Copy] key. Next, press the [Stop] key. When the message “The Clear / Stop key was pressed. Are you sure you want to stop scanning?” appears, press [Stop].

“Scanner is not available on the specified device.”

The TWAIN scanner function cannot be used on this machine.

Contact your service representative.

“Scanner is not available. Check the scanner connection status.”

The machine's main power switch is off.

Set the main power switch to “On”.

“Scanner is not available. Check the scanner connection status.”

The machine is not connected to the network correctly.

• Check whether the machine is connected to the network correctly.

• Check the firewall settings of the client computer. For details, see Windows Help.

• Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See “Connecting the Machine”, and “Using telnet”, Network and System Settings Guide.

“Scanner is not ready. Check the scanner and the options.”

The ADF cover is open.

Close the ADF cover.