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Top Page > Troubleshooting > Troubleshooting When Using the Copy/Document Server Function > When You Cannot Make Copies As Wanted > If You Cannot Exit from Connect Copy

If You Cannot Exit from Connect Copy

This section describes about causes and remedies if you cannot exit from Connect Copy.

Problem

Cause

Solution

There is no response when you press [Connect Copy].

Scanning is in progress.

Press the [Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

Copying is in progress.

Press the [Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

A paper misfeed has occurred on either the main or sub-machine.

  • Follow the instructions displayed.

    For details, see Removing Jammed Paper and Removing Jammed Staples.

    If the sub-machine's display indicates that a cover is open, follow the instructions displayed.

  • To cancel Connect Copy, Press the [Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

A paper misfeed has occurred on one of the machine, or toner or other supplies need to be replaced.

  • Follow the instructions displayed.

    See Removing Jammed Paper.

    See "Loading Paper" and "Adding Toner", About This MachineIllustration indicating book format instructionsIllustration indicating instructions stored on a CD-ROM.

  • To cancel Connect Copy, Press the [Stop] key on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

A paper misfeed has occurred during stapling.

Removed the jammed paper.

For details, see Removing Jammed Staples.

To cancel Connect Copy, press the [Stop] key on the main machine, and then press [Stop].