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This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.
If a message not described here appears, take necessary solutions specified by the message. For information about how to turn off the main power switch, see "Turning On/Off the Power", About This Machine.
Message |
Cause |
Solution |
---|---|---|
"Cannot add any more scanning mode." |
The maximum number of scan modes is already registered. |
The maximum number of modes that can be stored is 100. Delete unnecessary modes. |
"Cannot specify any more scanning area." |
The maximum number of scan areas is already registered. |
The maximum number of scanning areas that can be stored is 100. Delete unnecessary scanning areas. |
"Communication error has occurred on the network." |
A network communication error occurred. |
Enable TCP/IP on the client computer. |
"Error has occurred in the scanner driver." |
A driver error has occurred. |
|
"Insufficient memory. Reduce the scanning area." |
Scanner memory is insufficient. |
The problem may be due to the following cause:
|
"No response from the scanner." |
The machine or client computer is not connected to the network correctly. |
Check that both devices have network connectivity and that their network settings are correct. |
"No response from the scanner." |
The network is busy. |
Wait a while, and then try again. |
"Scanner is in use for other function. Please wait." |
A function other than the Scanner function is being used. |
|
"Scanner is not available on the specified device." |
The TWAIN scanner function cannot be used on this machine. |
Contact your service representative. |
"Scanner is not available. Check the scanner connection status." |
The machine's main power switch is off. |
Set the main power switch to "On". |
"Scanner is not available. Check the scanner connection status." |
The machine is not connected to the network correctly. |
|
"Scanner is not ready. Check the scanner and the options." |
The ADF cover is open. |
Close the ADF cover. |