Error & Status Messages on the Control Panel

Offline

The machine is Offline.

To start printing, switch the machine to online by pressing the [Stop/Start] key on the control panel.

Processing...

The machine is printing.

Wait a while.

Ready

This is the default ready message.

The machine is ready for use.

No action is required.

Resetting Job...

The machine is resetting the print job.

Wait until ”Ready” appears on the display.

Waiting...

The machine is waiting for the next data to print.

Wait a while.

Warming up...

The printer is warming up or toner is being supplied.

Wait until ”Ready” appears on the display.

Cannot collate

The computer does not have a print control module, or the job does not use a print driver.

Change the port setting to print through a USB or LPR port.

Change Settings #

Paper Size

The paper size setting in the tray # (1, 2, bypass) differs from that of actual paper size in the tray.

Load paper of the selected size in the tray, and then change the paper size setting with printer driver.

Change Settings #

Paper Type

The paper type setting in the tray # (1, 2, bypass) differs from that of actual paper type in the tray.

Load paper of the selected size in the tray, and then change the paper size setting with the control panel.

Close Top/Front Cover

The top or front cover is open.

Open and then close the top or front cover.

Controller FW download failed

Controller FW could not be downloaded.

Turn off the main power, turn it back on, and then download the controller FW again.

If the download fails again, contact your sales or service representative.

Hardware Problem DIMM

There is an abnormality in the optional memory on the controller.

Turn off the main power, and then turn it on again.

If the error occurs again, contact your sales or service representative.

Irregular Toner

Irregular toner is set.

Replace the toner to appropriate one.

Load Paper #

The indicated tray # (1, 2, bypass) is out of paper.

Load paper into the indicated paper tray.

See Loading Paper.

Load Paper: # or Stop/Start

The printer detected that the actual paper type and size are not the same as the paper tray # (1, 2, bypass) size setting and the paper type settings.

Load the indicated tray with the correct paper or change the paper type / size using dial or via the special paper size setting menu on the control panel.

Memory full

Cannot print

This error occurs when FW memory is not enough to save the printing page.

Add more memory.

Misfeed recovery print failed

The print data could not be recovered due to insufficient memory.

Print again.

Print Overrun

The print data could not be processed.

Print the job again from a higher performance computer.

Paper Misfeed Duplex Unit

There is a paper jam in the duplex unit.

Remove the misfed paper.

See Removing Misfed Paper.

Remove Misfeed Internal Path

There is a paper jam in the fusing unit.

Remove Misfeed Tray 1

There is a paper jam in Tray 1.

Remove Misfeed Tray 2

There is a paper jam in Tray 2.

Remove Misfeed Bypass Tray

There is a paper jam in the bypass tray.

Remove Misfeed Paper Exit

There is a paper jam in the paper exit area.

Replace (color) Print Cartridge

The printer is out of toner.

Replace the print cartridge.

See, Replacing the Print Cartridge.

Replace (color) Print Cartridge soon

The printer is almost out of toner.

Prepare a new print cartridge.

Replace Waste Toner

It is time to replace the waste toner box.

Replace the waste toner box with a new one.

See Replacing the Waste Toner Bottle.

Reset (color) Print Cartridge

The indicated print cartridge is not set correctly, or not set.

Set the indicated print cartridge correctly.

The error message appears even though the print cartridge is set correctly.

Using a dry cloth, carefully wipe the interface area on the print cartridge surface.

Reset Tray # correctly

The indicated paper input tray # (1 or 2) is not installed correctly, or not installed.

Install the indicated paper input tray correctly.

Reset Waste Toner correctly

There is no waste toner bottle, or the waste toner bottle is not installed correctly.

Set the waste toner bottle correctly.

SC XXX Power off on

Call Service If error reoccurs

There is a problem with the printer's controller.

Turn off the main power, and then turn it on again.

Call service people to repair it. If the error occurs again, contact your sales or service representative.

Toner Den.Sensor cleaning req.

Color registration failed.

Clean the toner density sensor.

See Cleaning the Toner Density Sensor.