Skip header
 

Paper Misfeed Message (C)

The "C Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section.

Important

  • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.

  • When removing misfed paper from the fusing unit, do not touch any parts other than those specified in this manual.

  • When a paper misfeed (C) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.

1Push up the lever on the right side, and open the printer's right cover carefully.

Right cover illustration

2Loosen the screws to remove the brackets from both sides of the fusing unit.

Fusing unit illustration

3Raise the C1 levers on both sides.

Fusing unit illustration

4Holding the C2 levers, pull out the fusing unit.

Fusing unit illustration

5Remove the paper carefully.

Fusing unit illustration

6If you can not remove the misfeed paper, raise the C3 lever and remove the paper carefully.

Fusing unit illustration

7Push the fusing unit back into the printer carefully until it completely stops.

Fusing unit illustration

8Push down the C1 levers on both sides.

Fusing unit illustration

9Reattach the brackets to both sides of the fusing unit and tighten the screws.

Fusing unit illustration

10Remove the paper slowly from the output area of the printer.

Exterior front view illustration

11Carefully close the right cover.

Note

  • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.