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If the colors of images displayed on the computer screen do not match print results, the cause may be one of the following.
Possible Cause |
Solution |
---|---|
Color printing was not specified for the data. |
Check that both the application and the driver are configured for color printing. For details, see the printer driver Help. |
Print quality settings have not been configured. |
Configure the print quality settings. For details, see the printer driver Help. |
Bidirectional communication is not enabled with the machine. |
If bidirectional communication is not enabled, the tone of printed images might differ from that of displayed images. Establish bidirectional communication. See If Bidirectional Communication is Disabled. |