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If paper jams inside a tray

If paper jams in tray 1 or 2, follow the procedure below to remove it.

  1. Pull the opening lever on the front cover, and then carefully lower the front cover.

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  2. Pull out the jammed paper carefully.

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    If paper has become jammed inside the transfer unit, pull the paper forward.

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  3. Using both hands, carefully push up the front cover until it closes.

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    Note

    • Do not pull out the paper tray (Tray 1).

    • If paper is jammed in tray 2 but is difficult to locate, pull out tray 2 to remove it. After removing the paper, carefully push tray 2 all the way back inside the machine.

    • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.