Message Printed on the Error Logs or Reports

"84: Error"

There is no work area available for image processing.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• Decrease the number of files sent to the machine.

"85: Error"

The specified graphics library is unavailable.

Check that the data is valid.

"86: Error"

Parameters of the control code are invalid.

Set the parameters correctly.

"91: Error"

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

"92: Error"

Printing was canceled because [Job Reset] or the [Clear/Stop] key was selected on the machine's control panel.

Perform the print operation again if necessary.

"Address Book is currently in use by another function. Authentication has failed."

The machine currently cannot perform authentication because the address book is being used by another function.

Wait a while, and then retry the operation.

"Auto-registration of user information has failed."

Automatic registration of information for LDAP Authentication or Windows Authentication failed because the address book is full.

Contact the administrator.

"Collate has been cancelled."

Collate was canceled.

• Decrease the file size sent to the machine.

• Turn the main power switch off and then back on again. If the message appears again, contact your sales or service representative.

"Command Error"

An RPCS command error occurred.

Check using the following procedure:

• Check if the communication between the computer and the machine is working correctly.

• Check if the correct printer driver is being used.

• Check if the machine's memory size is set correctly in the printer driver.

• Check that the printer driver is the most up-to-date version available.

"Data storage error."

You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the document server when the hard disk drive is malfunctioning.

Contact your service representative.

"Document Server is not available to use. Cannot store."

You cannot use the document server function.

Contact the administrator.

"Error has occurred."

A syntax error, etc., occurred.

Check that the PDF file is valid.

"Exceeded max. capacity of Document Server. Cannot store."

The hard disk became full after a file was stored.

Delete some of the files stored in the document server or reduce the size that you want to send.

"Exceeded max. number of files of Document Server. Cannot store."

The maximum file capacity of the document server was exceeded.

Delete some of the files stored in the document server.

"Exceeded max. number of files to print for temporary / stored jobs."

While printing a Sample Print, Locked Print, Hold Print or Stored Print file, the maximum file capacity was exceeded.

Delete unneeded files stored in the machine.

"Exceeded max. number of pages of Document Server. Cannot store."

The maximum page capacity of the document server was exceeded.

Delete some of the files stored in the document server or reduce the number of pages that you want to send.

"Exceeded max. number of pages to print for temporary / stored jobs."

While printing a Sample Print, Locked Print, Hold Print or Stored Print file, the maximum page capacity was exceeded.

Delete unneeded files stored in the machine.

Reduce the number of pages to print.

"Exceeded max. pages. Collate is incomplete."

The number of pages exceeds the maximum number of sheets that you can use Collate with.

Reduce the number of pages to print.

"File system is full."

PDF file do not print out because the capacity of file system is full.

Delete all unnecessary files from the hard disk, or decrease the file size sent to the machine.

"Fold mode has been cancelled."

Fold mode has been cancelled.

Check the paper settings.

Fold mode is automatically cancelled in the following cases:

• If the bypass tray is selected as the output tray.

• If a paper type that cannot be folded is specified.

• If a sheet that is the wrong size or in the wrong orientation is loaded.

• If fan fold is specified for a sheet that is 319 mm (12.5 in) or less in length.

"HDD is full."

The hard disk became full while printing a Sample Print, Locked Print, Hold Print or Stored Print file.

Delete unneeded files stored in the machine.

Alternatively, reduce the data size of the Sample Print, Locked Print, Hold Print or Stored Print file.

"HDD is full."

When printing with the PostScript 3 printer driver, the HDD's capacity for fonts and forms has been exceeded.

Delete unneeded forms or fonts registered in the machine.

"I/O buffer overflow."

An input buffer overflow occurred.

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

• In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value.

• Reduce the number of files being sent to the machine.

"Information for user authentication is already registered for another user."

The user name for LDAP or RDH authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers),etc.

Contact the administrator.

"Insufficient Memory"

A memory allocation error occurred.

On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Image Adjustments] tab, specify a lower value for [Resolution:].

"Memory Overflow"

• The memory is full.

• Maximum capacity of PostScript 3 display list has been exceeded.

• On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Image Adjustments] tab, specify a lower value for [Resolution:].

• On the PostScript 3 printer driver, Reduce the value of [Resolution].

• In [Printer Features], under [System], set [Memory Usage] to [Font Priority].

If this message continues to appear after taking these steps, decrease the number of files sent to the machine.

"Memory Retrieval Error"

A memory allocation error occurred.

Turn off the main power switch, and back on again. If the message appears again, replace the RAM.

"No response from the server. Authentication has failed."

A timeout occurred while connecting to the server for LDAP authentication or Windows Authentication.

Check the status of the server.

"Output tray has been changed."

The output tray was changed because the paper size of the specified output tray is limited.

Specify the proper output tray.

"Print overrun."

Images were discarded while printing.

On the RPCS printer driver's [Print Quality] tab, open the [Change User Settings...] dialog box, and then, on the [Image Adjustments] tab, specify a lower value for [Resolution:].

"Receiving data failed."

Data reception was aborted.

Resend the data.

"Selected ppr. size is not supported. Job was cancelled."

Job reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size and print the file again.

"Sending data failed."

The machine received a command to stop transmission from the printer driver.

Check if the computer is working correctly.

"The entered password is incorrect."

The password of the encrypted PDF file has been entered incorrectly.

Enter the correct password.

"The print job has been cancelled because capture file(s) could not be stored: Exceeded max. memory."

The hard disk became full after a file was stored.

Delete the files stored in the document server or reduce the file size to be sent.

"The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of files."

The maximum file capacity of the document server was exceeded.

Delete the files stored in the document server.

"The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of pages per file."

The maximum page capacity of the document server was exceeded.

Delete some of the files stored in the document server or reduce the number of pages that you want to send.

"You do not have a privilege to use this function. This job has been cancelled."

The entered login user name or login password is not correct.

Check that the user name and password are correct.

"You do not have a privilege to use this function. This job has been cancelled."

The logged in user is not allowed to use the selected function.

Contact the administrator.