Messages Displayed When Using the Facsimile Function

This section describes the machine's main messages. If other messages appear, follow their instructions.

Message	Cause	Solution
`"Authentication failed."`	The entered login user name or login password is not correct.	Inquire the user administrator for the correct login user name and login password.
`"Authentication failed."`	The machine cannot perform authentication.	Contact the administrator.
`"Cannot detect original size. Place original again, then press Start key."`	The machine failed to detect the size of the original.	Place original again, and then press [Start] key.
`"Connection with LDAP server has failed. Check the server status."`	A network error has occurred and connection has failed.	Try the operation once more. If the message is still shown, the network may be crowded. In [System Settings], under [Administrator Tools], check the settings of LDAP server. For details, see "Programming the LDAP server", Network and System Settings Guide.
`"Error occurred, and trans. was cancelled."`	Original jammed during Immediate Transmission. A problem occurred in the machine, or noise occurred on the telephone line.	Press [Exit], and then send the documents again.
`"Exceeded max. number of search results which can be displayed. Max.:n"` (A figure is placed at n.)	The number of search results has exceeded the maximum number of items that can be displayed.	Search again after changing the search conditions.
`"Func. Problems Data will be initialized."`	There is a problem with the fax.	Record the code number shown on the display and contact your service representative. Other functions can be used.
`"LDAP server auth. has failed. Check the settings."`	The entered user name or password does not match that specified for LDAP server authentication.	Make settings correctly for the user name and the password for LDAP server authentication.
`"LDAP server search timed out. Check the server status."`	A network error has occurred and connection has failed.	Try the operation once more. If the message is still shown, the network may be crowded. In [System Settings], under [Administrator Tools], check the settings of LDAP server. For details, see "Programming the LDAP server", Network and System Settings Guide.
`"Put original back, check it and press the Start key."`	Original jammed during Memory Transmission.	Press [Exit], and then send the documents again.
`"Specified group contains some invalid dest. Do you want to select only valid dest.?"`	The specified group contains fax destinations, and/or e-mail destinations, either of which are incompatible with the specified transmission method.	In the message that appears at each transmission, press [Select].
`"Some page(s) are near blank. To cancel, press Stop."`	The first page of the document is almost blank.	The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Sheet", Facsimile Reference.
`"Some page(s) are near blank."`	The first page of the document is almost blank.	The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Sheet", Facsimile Reference.
`"Updating destination list. Reselect destination (s) or sender's name later."`	The destination list is being updated from the network using SmartDeviceMonitor for Admin or Web Image Monitor.	Wait until the message disappears. Do not switch off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operation is not possible while this message is displayed.
`"You do not have the privileges to use this function."`	The logged in user name does not have permission for the selected function.	Contact the administrator about the permission for the required function.

If the paper tray runs out of paper, "Out of paper. Load paper." appears on the display, asking you to add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the display. You can turn this function on or off with "Parameter Settings". For details about how to do this, see "Parameter Settings", Facsimile Reference.