Messages Displayed When Using the Copy Function

This section describes the machine's main messages. If other messages appear, follow the instructions they contain.

If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. See "Recommended Paper Sizes and Types", About This Machine.
For messages that are not listed here, see "When You Have Problems Operating the Machine".

When You Have Problems Operating the Machine

Message	Cause	Solution
`"Authentication failed."`	The entered login user name or login password is not correct.	Inquire the user administrator for the correct login user name and login password.
`"Authentication failed."`	The machine cannot perform authentication.	Contact the administrator.
`"Cannot detect original size."`	The original placed on the exposure glass is a non-standard size.	Place the original on the exposure glass again. Face the originals down. If the machine cannot detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce/Enlarge function. See "Specifying Original Sizes", Copy Reference.
`"Cannot detect original size."`	Original is not placed, or the original placed on the exposure glass is a non-standard size.	Place the original correctly. Specify the paper size. When placing an original directly on the exposure glass, the lifting/lowering action of the ADF triggers the automatic original size detection process. Lift the ADF by more than 30 degrees.
`"Check original orientation."`	Original is not placed in a proper orientation.	Change the orientation of the original.
`"Check paper size."`	An irregular paper size is set.	If you press the [Start] key, copy will start onto the selected paper.
`"Cannot dup. copy this size."`	A paper size not available in Duplex mode has been selected.	Select a proper paper size. See "Duplex Copying", Copy Reference.
`"Max. number of sets is n."` (A figure is placed at n.)	The number of copies exceeds the maximum copy quantity.	You can change the maximum copy quantity from [Max. Number of Sets] under [Copier Features].
`"Please wait."`	The destination list is being updated from the network using SmartDeviceMonitor for Admin. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed.	Wait until the message disappears. Do not switch off the power while this message is displayed.
`"Rotate Sort is not available with this paper size."`	A size of paper for which Rotate Sort is not available is selected.	Select a proper paper size. See "Sort", Copy Reference.
`"You do not have the privileges to use this function."`	The logged in user name does not have permission for the selected function.	Contact the administrator about the permission for the required function.