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Error and Status Messages Appears on the Control Panel

This section explains the meanings of messages that appear on the control panel and what to do when a particular message appears.

Status Messages (in alphabetical order)

Energy Saver

The printer is in Energy Saver mode. Press any keys to recover to the normal mode.

Hex Dump Mode

In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing, and then turn back on.

Please wait.

This message may appear for a few seconds. It means the printer is preparing, cooling down the fusing unit, initializing the development unit, loading toner, or executing maintenance operations. Wait a while.

Printing...

The printer is printing. Wait a while.

Printing Suspended

Printing is suspended. Turn off the printer, and turn it on again to recover.

Ready

This is the default ready message. The printer is ready for use. No action is required.

Resetting Job...

The printer is resetting jobs. Wait a while.

Setting change...

The printer is changing settings. Wait a while.

Set the Fusing Unit correctly.

The fusing unit may not be installed correctly. Turn the printer off and re-install the fusing unit.

If the message is still displayed after re-installation, contact your sales or service representative.

See Replacing Maintenance Kit B for fusing unit installation.

Updating Certificate...

The printer is updating @Remote certificate.

Waiting for print data...

The printer is waiting for the next data to print. Wait a while.

Alert Messages (in alphabetical order)

Cannot connect with DHCP server.(101/201)

Cannot obtain IP address from DHCP server. Contact the network administrator.

Cannot connect with NetWare print server. (107/207)

Connection with NetWare print server is unavailable. Contact the network administrator.

Cannot connect with NetWare server.(106/206)

Connection with NetWare server is unavailable. Contact your network administrator.

Cannot print.

Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help.

Check network settings.(103/203)

The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see "Ethernet Configuration".

Connect failed:Wireless Card Turn power off, check card

Check there is a wireless LAN board installed.

Check that it is a supported board. If it is, check it is installed correctly.

Install the correct board properly.

For details, see Installing the Interface Units.

Ethernet Board Error

An error on the Ethernet board is detected. Pull out and then re-install the controller board. If the problem persists, contact your sales or service representative.

IPv6 Address already exists Link-local Address(109/209)

The same IPv6 address already exists. Contact your network administrator.

IPv6 Address already exists Stateless Address(109/209)

The same IPv6 address already exists. Contact your network administrator.

IPv6 Address already exists Manual Config. Address (109/209)

The same IPv6 address already exists. Contact your network administrator.

Option RAM Error

The printer cannot detect an optional SDRAM module. It may be incorrectly installed.

Check if it is installed properly.

For details about installing the unit, see Installing the Memory Expansion Units.

Parallel I/F Error

The printer's self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error.

For details, see Installing the Interface Units.

Printer Font Error.

There are problems with the printer's font file.

Contact your sales or service representative.

Problem with Hard Disk Please call service.

The printer cannot detect a hard disk. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Problem:Wireless board Please call service.

The printer cannot detect a wireless board failure. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

Problem:Wireless card Please call service.

The printer cannot detect a wireless card. It may be incorrectly installed.

Check if it is installed properly or contact your sales or service representative.

For details about installing the unit, see Installing the Interface Units.

This NetBIOS name is already in use.(108/208)

The NetBIOS name specified for the machine is already in use by another device on the network. Contact your network administrator.

The same IPv4 Address already exists.(102/202)

The IPv4 address specified for the machine is already in use by another device on the network. Contact the network administrator.

The selected job has already been printed or deleted.

This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.

Values set for IPv6/Gateway addresses are invalid.(110/210)

The IPv6 address or gateway address is invalid. Check the network settings.

WPA Auth. incomplete.(211)

WPA authentication could not complete. Contact your network administrator.

Note