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Top Page > Troubleshooting > Status Monitor Errors > Cover Open/Tray Not Detected (Tray 1)

Cover Open/Tray Not Detected (Tray 1)

Tray 1 is not properly installed, or its cover is not properly attached. Make sure the tray is properly installed and its cover is properly attached.

  1. Hold the grip on tray 1, lift the tray slightly (image), and then pull it out (image).

    image

  2. Attach the tray cover properly.

    image

  3. Push tray 1 gently in until it stops.

    image

Note

  • If the Tray 1 cover becomes misaligned or detached during printing, printing stops.