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If You Have Problems Using the Printer Function

Use the following procedures if printing does not start even after performing [Print].

Printing will not start

  • The power is off.

    Check whether the power of the machine is on or whether the power can be turned on or not.

  • The Interface cable was connected after the machine was powered.

    Connect the interface cable before turning on the machine.

  • The appropriate Interface cable is not used.

    The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. See Confirming the Connection Method.

An Error Occurs

If an error occurs when you try printing, change the computer or printer driver settings.

Do the following:

  • Check the printer icon name does not exceed 32 alphanumeric characters. (If it does, shorten it.)

  • Check whether other applications are operating.

    Close all other applications because these could be interfering with the installation. Be sure to close all resident programs also.

  • Check the printer properties settings.

    In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change data processing] check box. For details, see Adjusting Print Quality.

  • Check whether the latest printer driver is being used

    If the printer driver being used is not the latest one, update it with the latest version. See Control Panel Error Messages: General.

There is considerable delay between the print start instruction and actual printing.

  • Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to process.

    If the data-in lamp is blinking, data has been received by the machine. Wait for a while. Making the following setting on the printer driver may reduce the computer's workload.

    On the [Setup] tab of the printer properties dialog box, set [Print Quality] to [High speed].

  • “Energy Save Mode” might be set.

    The machine requires time to warm up if it has been in “Energy Save Mode”. Specify “Energy Save Mode” in [System Settings]. Setting the Machine