When Document Server Does Not Operate as Expected
Condition |
Cause |
Solution and reference |
---|---|---|
A document cannot be accessed. |
The document is protected by a password. |
Ask the user who stored the document for the password. If you have forgotten the password, consult the file administrator*1. |
A stored document cannot be found. |
You cannot identify a document because the document name was assigned automatically. |
|
A document is not displayed when you disable user authentication. |
Access permissions are specified on the document. |
Request the machine administrator*1 to enable user authentication again. Have the user who stored the document or file administrator*1 log in to the machine and change the access permission of the document to [All Users]. For details, see User Guide of your device. |
The memory of the machine runs out frequently. |
The memory assigned to Document Server is almost full. |
|
*1 When custom-privileges administrators are registered, custom-privileges administrators who have privileges that are equal to each standard-privileges administrator can also perform the same operation.