Common Problems
Problem |
Cause |
Solution |
---|---|---|
The power of the machine cannot be turned on. |
|
|
You hear a strange noise. |
An optional device or consumable is not attached to the machine correctly. |
Check if all options and consumables are attached or installed correctly. |
An error message is displayed on the screen. |
A condition that requires user action is occurring on the machine. |
Check the message, and operate as required. For details, see Error and Status Messages on the Screen. |
Printing cannot be performed. |
|
|
You cannot perform printing after restarting your computer. |
The printer is set to offline on the computer. |
Windows 10 is used as an example in the following description:
|
When you want to change the volume of sounds the machine emits. |
- |
You can adjust the volume of sounds the machine emits from its speaker. For details, see System Settings. |
If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.