When You Cannot Print Test Page

Possible cause

Solution

The power cord, a USB cable, or an Ethernet cable is not connected correctly.

Make sure that the power cord, USB cable, and Ethernet cable are connected correctly. Also confirm that they are not damaged. For details, see the "Connecting the Machine via Ethernet or USB", Setup Guide.

The port connection is not established correctly.

  1. In the Windows Start menu, click [Windows System], and then [Control Panel].

  2. In the "Hardware and Sound" category, click [View devices and printers].

  3. Right-click the icon of the machine, and then click [Printer properties].

  4. Click the [Ports] tab, and then make sure that the port is set as a USB or network printer.

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