Insufficient Fusibility
Cause:
The paper type, paper thickness, or coating type is not specified correctly in the paper settings.
The type or thickness of the paper being used differs from that of the paper specified in the settings.
Paper of a different lot is being used.
Solution:
If the paper is not registered as custom paper, register the brand of the paper.
In [Detailed settings] for custom paper, select 1232: [Fusing Temperature] and increase the temperature setting for the fusing heat roller by 5°C according to the color mode you wish to use.
1232-01: Fusing Temperature: BW/FC/FCS: Heat Roller Temp
1232-06: Fusing Temperature: FCS: Heat Roller Temp: Clear/Special
1232-07: Fusing Temperature: FCS: Heat Roller Temp: White
1232-08: Fusing Temperature: FCS: Heat Roller Temp: Metallic
1232-26: Fusing Temperature: S: Heat Roller Temp: Clear/Special
1232-27: Fusing Temperature: S: Heat Roller Temp: White
1232-28: Fusing Temperature: S: Heat Roller Temp: Metallic
1232-46: Fusing Temperature: BW/FC/FCS: Fuser Setting HQ: Heat Roller Temp
1232-51: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: Clear/Special
1232-52: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: White
1232-53: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: Metallic
1232-71: Fusing Temperature: S: Fuser Setting HQ: Heat Roller Temp: Clear/Special
1232-72: Fusing Temperature: S: Fuser Setting HQ: Heat Roller Temp: White
1232-73: Fusing Temperature: S: Fuser Setting HQ: Heat Roller Temp: Metallic
Print and check if the fusibility is within the acceptable range. (3 or more sheets of A3 paper)
The required level of fusibility is as follows.
The printed image does not come off.
The toner does not come off even if it is lightly rubbed by a nail.
The toner does not come off even if the image is wiped with an optical cloth.
Yes | Finished! |
No | If the fusing heat roller temperature has not yet reached 185°C, start over from Step 2. If the problem persists even after reaching 185°C, go to the next step. |
In [Detailed settings] for custom paper, select 1231: [Motor Speed], and then change the print speed from [High] to [Middle].
If it is already set to [Middle] or [Middle], go to Step 6.
1231-01: Print Speed: BW/FC/FCS: BW/FC/FCS
1231-02: Print Speed: FCS: Clear/Special
1231-03: Print Speed: FCS: White
1231-04: Print Speed: FCS: Metallic
1231-06: Print Speed: S: Clear/Special
1231-07: Print Speed: S: White
1231-08: Print Speed: S: Metallic
1231-10: Print Speed: BW/FC/FCS: Fuser Setting HQ: BW/FC/FCS
1231-11: Print Speed: FCS: Fuser Setting HQ: Clear/Special
1231-12: Print Speed: FCS: Fuser Setting HQ: White
1231-13: Print Speed: FCS: Fuser Setting HQ: Metallic
1231-15: Print Speed: S: Fuser Setting HQ: Clear/Special
1231-16: Print Speed: S: Fuser Setting HQ: White
1231-17: Print Speed: S: Fuser Setting HQ: Metallic
Print and check if the issue is within the acceptable range. (Print 10 or more A3 sheets.)
Yes | Finished! |
No | Go to the next step. |
Change the print speed to "Low".
Print and check if the issue is within the acceptable range. (Print 3 or more A3 sheets.)
Yes | Finished! |
No | Go to the next step. |
Go back to 1232: [Fusing Temperature] and increase the fusing heat roller's temperature by 5°C.
Print and check if the issue is within the acceptable range. (Print 3 or more A3 sheets.)
Yes | Finished! |
No | Start over from Step 8 until the fusing heat roller temperature reaches 200°C. If the problem persists even after reaching 200°C, there is no other solution. |
Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic" when using Gold or Silver.
The first printout after changing the temperature setting may take a while to start printing
After performing the solution, it is recommended to perform the color calibration of the external printer controller.