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User GuidePro C7500/C7500H

Paper Misfeeding (Main Tray)

Cause:

Poor quality paper is being used, causing the surface of the paper roller to slip, resulting in a paper jam.

Solution:

To prevent such a problem, each paper tray is attached with a device for adjusting the separation pressure of the reverse roller.

By moving the adjusting plate [A], you can change the spring force, allowing the force exerted by the arm [B] supporting the separation roller to be adjusted.

You can make adjustments in three levels as shown below.

[A]: Standard (Default)

[B]: Middle

[C]: Strong

Main Tray 1

Main Tray 2

Note

  • Increasing the separation pressure can resolve paper jams, but doing so is likely to cause double-feeding.