Excessive Gloss
The printed image is excessively glossy.
Cause:
Due to toner characteristics, the sensitivity to gloss and temperature is prone to be high.
The gloss is prone to be high especially on thick or matte paper.
When printing is performed in FCS mode, the solution can be applied to FCS (white), but it is not recommended for FCS (clear) because doing so will reduce the gloss of the special toner (clear).
Solution: (Plain paper, glossy paper, matte paper, and other paper with high gloss)
If the paper is not registered as custom paper, register the brand of the paper.
In [Detailed settings] for the custom paper you are using, set 1245-01: [Gloss Control] to [On].
Select 02: [Gloss Level], and then change it to "-1".
You can specify this setting in 5 levels from -1 to +3. As the default, this is set to "0".
Solution: (Paper other than those mentioned above)
If the paper is not registered as custom paper, register the brand of the paper.
In [Detailed settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 5°C.
Productivity Priority
1232-01: Fusing Temperature: BW/FC/FCS: Heat Roller Temp
1232-06: Fusing Temperature: FCS: Heat Roller Temp: Clear/Special
1232-07: Fusing Temperature: FCS: Heat Roller Temp: White
1232-08: Fusing Temperature: FCS: Heat Roller Temp: Metallic
High Quality
1232-46: Fusing Temperature: BW/FC/FCS: Fuser Setting HQ: Heat Roller Temp
1232-51: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: Clear/Special
1232-52: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: White
1232-53: Fusing Temperature: FCS: Fuser Setting HQ: Heat Roller Temp: Metallic
Is the paper curled?
Check if the curl is within the acceptable range.
Yes | Finished! |
No | Go to the next step. |
In [Detailed settings] for custom paper, select 1321: [Correct Paper Curl], and then execute decurling.
To correct curls facing up, specify "U Curl Correction Level: Large" or "U Curl Correction Level: Small".
To correct curls facing down, specify "П Curl Correction Level: Large" or "П Curl Correction Level: Small".
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Repeat Steps 5 and 6. If the problem persists, there is no other solution. |
Check for glossiness problems.
Yes | Start over from Step 2. |
No | Finished! |
Check to see if the fluctuation of the tone of images covering high image areas (solid-fill images) is within the acceptable range.
Launch Fiery Command WorkStation.
Click the job properties for the print image.
Click the image tab.
Turn on Toner Reduction.
Print the image and check if there are any problems with fusibility.
Yes | Restore the value in 1232: [Fusing Temperature] to its previous setting. (+5°C) No further improvement is likely. |
No | Go to the next step. |
Check for glossiness problems.
Yes | No further improvement is likely. |
No | Finished! |
Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic" when using Gold or Silver.