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User GuidePro C7500/C7500H

Faint Oval Spots at Paper Edges

Oval white spots appear at the positions of the paper feed tray's fans (at the leading, trailing, and side edges of paper).

Cause:

The part of the paper feed tray exposed to the fan's blown air is dry, causing a difference in the moisture (friction) on the paper surface.

The lack of paper transfer bias at the dried part of the paper feed tray exposed to the fan's blown air causes paper transfer failure.

Occurrence conditions:

  • High coverage solid image

  • Low temperature and low humidity operational environment

  • Thick paper

  • Paper stored in a low humidity environment

  • Long lapse of time before printing; moisture content in paper decreases considerably while the fans continue to blow air against the paper

Solution:

Notes on managing Paper

Keeping the paper in a low humidity environment or exposing the paper to the paper feed tray's airflow may cause insufficient print density. This may be reduced by keeping the paper in a non-low-humidity environment.

This may be reduced/prevented by storing the paper in a non-low-humidity environment in advance.

Notes on Managing the Temperature and Humidity

When printing in low humidity environments, the problem may be reduced/prevented by avoiding the dropping of the ambient temperature.