BackForward

User GuidePro C7500/C7500H

When Using Transparent Film

White spots appear at the trailing edge when printing is performed on a transparent film.

illustration of Unprinted

Cause:

This may occur when toner is compressed and causes blotching at the sides of the paper (transparent film) during paper transfer.

Occurrence conditions:

  • When printing on slippery transparent film

  • When printing high image density images in high resolution mode in full color + special toner (clear) or in full color + special color (white)

Solution:

Position the image 5 mm (0.2 inches) or more away from the edge. Adjust the settings as follows:

1Adjust the value for [Adjust image position] in [Manual Adjustment] in [Adjust image position] on the [Media] hub.

2Adjust the image data position.

3Use paper with substantial margins.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external printer controller.