When a Message Appears While Using the Copy Function
Message | Condition | Solution and reference |
|---|---|---|
"Cannot XXX paper of this size." "XXX is not available with this paper size." (“2 Sided Copy” or the name of specified finishing appears in place of XXX) | A paper size that is not supported in Duplex copying or the specified finishing type is specified. | Check the paper size supported in Duplex copying and the specified finishing type and load the supported paper. |
“Exceeded the maximum number of sheets that can be used. Copying will be stopped.” | When the copy volume use limitation is enabled, copying was canceled because the copy volume of the user exceeded the upper limit allotted for the user. | For details about the copy volume use limitation, consult the user administrator. The user administrator can change the limit on the copy volume use. |
“Set next original(s), then press [Start].” | Duplex copying is specified. | When not copying onto both sides of paper, clear the [1 sided |
“Stapling capacity exceeded.” | The number of sheets that can be stapled together is exceeded. | Check the number of sheets that can stapled together at a time, and reduce the number of sheets in the original placed on the machine. |
2 sided] and [2 sided