User GuideIM 550/600 series

When a Message Appears While Using Document Server

For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function.

When a Message Appears While Using the Copy Function

Message

Condition

Solution and reference

“Cannot delete the folder because it contains locked files. Please contact the file administrator.”

The folder contains a locked document.

Request the file administrator to unlock the document. The file administrator can unlock documents.

Specifying Access Privileges for Documents Stored in Document Server

“Cannot display preview of this page.”

The format of the image data is corrupted.

Press [Confirm] to display the preview screen without a thumbnail. If the image data comprises multiple pages, press [Switch Display Page] to display a different page.

“Magazine or Booklet mode cannot be used for data stored with mixed functions.”

A document scanned in the copy function and a document stored in the printer function are selected together, and [Booklet] or [Magazine] is specified.

You cannot specify [Booklet] or [Magazine] to the document comprising data stored in the different functions.

“The selected folder is locked. Please contact the file administrator.”

The wrong password was entered 10 times while performing operation on a password-protected folder, and the folder is locked.

Request the file administrator to unlock the folder. The file administrator can unlock folders.

Managing Folders as a File Administrator