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Solution:

1Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, select 1206: [Fusing Temperature] and reduce the value in [Heat Roller Temp] by 5 degrees.

2Print a full-page solid-fill image. Is the problem resolved?

Yes

Finished!

No

Further reduce the value by 5 degrees until the problem is resolved.

If the problem persists, contact your service representative.

Note

  • To use the decurler unit, specify0310: [Correct Output Paper Curl] in the [Main Unit: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu.