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Solution:

Adjust the leading/trailing edge margins.

1Select [Machine: Image Quality] n [Advanced Settings] for the custom paper in use, select 1210: [Erase Margin] and reduce the value by 0.5 mm in [Leading Edge].

2Reduce the value by 0.5 mm in [Trailing Edge].

3Print the image. Is the problem resolved?

Yes

Finished!

No

If this results in a paper jam during duplex printing, restore the previous setting.

Note

  • The adjusted margin cannot be applied to masked images that are solid-filled or contain ruled lines at the leading/trailing edges.

  • Reducing the leading/trailing edge margin may result in a paper jam on the fusing belt stripper plate.