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Solution:

<If scratches or streaks appear on the side 2 of the paper or continuous noise results>

You can lessen the problem by decreasing the paper feed speed of the decurler unit.

  1. In the [Main Unit: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, check the present degree of decurling (Off, Small, or Large) in 0310: [Correct Output Paper Curl].

  2. Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1351: [Motor Speed] and adjust the paper feed speed of the decurler unit.

    • If the degree of decurling is set to "Correction Level: Off", reduce the value in [Decurler: Correction Off] by 0.5%.

    • If the degree of decurling is set to "Correction Level: Small", reduce the value in [Decurler: Correction Weak] by 0.5%.

    • If the degree of decurling is set to "Correction Level: Large", reduce the value in [Decurler: Correction Strong] by 0.5%.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep decreasing the value by 0.5% until the problem is resolved.

    If the problem persists even though the setting has reached its minimum value, contact your service representative.

<If scratches, streaks, or creases appear on the side 1 of the paper>

You can lessen the problem by increasing the paper feed speed of the decurler unit.

  1. In the [Main Unit: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, check the present degree of decurling (Off, Small, or Large) in 0310: [Correct Output Paper Curl].

  2. Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1351: [Motor Speed] and adjust the paper feed speed of the decurler unit.

    • If the degree of decurling is set to "Correction Level: Off", increase the value in [Decurler: Correction Off] by 0.5%.

    • If the degree of decurling is set to "Correction Level: Small", increase the value in [Decurler: Correction Weak] by 0.5%.

    • If the degree of decurling is set to "Correction Level: Large", increase the value in [Decurler: Correction Strong] by 0.5%.

  3. Print the image. Is the problem resolved?

    Yes

    Finished!

    No

    Keep increasing the value by 0.5% until the problem is resolved.

    If the problem persists even though the value has reached its maximum value, contact your service representative.
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