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<If scratches or streaks appear on the side 2 of the paper>
You can lessen the problem by decreasing the paper feed speed.
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1351: [Motor Speed] and adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
For one-sided printing
Reduce the value in [Paper Output] by 0.1%.
For duplex printing
Reduce the value in [Switchback: Entrance Roller] by 0.1%.
For one-sided printing (delivery of inverted paper)
Reduce the value in [Switchback: Exit Roller] by 0.1%.
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep decreasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have decreased the value by 1.0%, contact your service representative.
<If scratches or streaks appear on the side 1 of the paper>
You can lessen the problem by increasing the paper feed speed.
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1351: [Motor Speed] and adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
For one-sided printing, increase the value in [Paper Output] by 0.1%.
For duplex printing, increase the value in [Switchback: Entrance Roller] by 0.1%.
For one-sided printing (delivery of inverted paper), increase the value in [Switchback: Exit Roller] by 0.1%.
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep increasing the value by 0.1% until the problem is resolved.
If the problem persists even though you have increased the value by 1.0%, contact your service representative.
