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Wrong Detection of Skew

Depending on the cause of the problem, follow the procedure below:

An envelope is used.

If an envelope flap at the trailing edge is oblique, a skew may be wrongly detected when the envelope is transferred with its flap open.

Disable skew detection function.

<If custom paper is used>

  1. Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1341: [Jam Detection] and set [Skew Detection] to [Off].

<If custom paper is not used>

  1. In the [Main Unit: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set 0304: [Skew Detection] to [Off].

Note

  • Disabling the skew detection function will allow skewed printing. If this is not acceptable, contact your service representative.