Top Page > Troubleshooting: TCRU/ORU > Troubleshooting Paper Delivery Problems > Messages Reporting Paper Misfeeds > If (J085/J086/J087) Appears When Using Coated Paper > Cause:
If custom paper with a paper size of A4 or larger and a paper thickness of 4 (105.1 to 163.0 g/m2) or less is ejected with the printed side facing down in single-sided printing, the paper may jam due to two sheets becoming stuck together at the time of sheet inversion.