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Solution:

1Is it possible to pull out the drawer unit inside the main unit and operate the lever of the paper transfer unit?

Yes

Go to the next step.

No

Contact your service representative.

2Open the front cover, then pull out the drawer unit.

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The lever is located in the recess of the drawer unit.

3Lower the lever in the direction of the arrow.

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4Check that the indicator decal on the back of the lever is visible.

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The height of the paper transfer unit is changed to allow the applicable types of paper to be fed.

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5Print the image. Is the problem resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • To feed paper other than the target paper after printing, return the lever to its original position. When lever operation is performed when feeding paper other than the target paper, it may cause a paper jam in the post-processing device.