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Depending on the cause of the problem, do one of the following:
The side fences in the paper tray are too far apart.
If the side fences are too far apart, the paper may shift.
Adjust the side fences to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", Preparation.
The paper size/orientation/type is not specified correctly.
In tray paper settings, specify the size, orientation, and type of the paper in use.
For details about tray paper settings, see "Changing Tray Paper Settings", Preparation.
Colored paper or transparencies are loaded in the paper tray.
Paper edges may not have been detected correctly.
Adjust the color paper edge detection.
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use, select 1341: [Jam Detection] and make a note of the present value in [Paper Edge Detection].
Increase the value in [Paper Edge Detection].
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep increasing the value until the problem is resolved.
If the problem persists even though the setting has reached its maximum value, restore the value noted in step 1 and go to the next step.
Decrease the value in [Paper Edge Detection].
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep decreasing the value until the problem is resolved.
If the problem persists even though the setting has reached its minimum value, restore the value noted in step 1 and go to the next step.
Select [Machine: Image Position] in [Advanced Settings] for the custom paper in use, select 1101: [Image Position] and set [Deactivate Image Position Adjustment Across Feed] to [Deactivate Only Jam Detection].
Print the image. Is the problem resolved?
Yes
Finished!
No
Contact your service representative.
When you set [Deactivate Image Position Adjustment Across Feed] to [Deactivate Only Jam Detection], the printed image may become misaligned.
Sheets of mixed type, thickness, or color are loaded in the paper tray.
Load identical sheets in the paper tray.
To disable the function for detecting paper misalignment
<If using customer paper>
Select [Machine: Image Position] in [Advanced Settings] for the custom paper being used, select 1101: [Image Position] and set [Deactivate Image Position Adjustment Across Feed] to [Deactivate Only Jam Detection].
<If not using custom paper>
Under [Adjustment Settings for Operators] menu, in the [Main Unit: Image Position] group, set 0105: [Deactivate Image Position Adjustment Across Feed] to [Deactivate] or [Deactivate Only Jam Detection].
Setting [Deactivate Image Position Adjustment Across Feed] to [Deactivate] or [Deactivate Only Jam Detection] may cause the printed image to be misaligned.
