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Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?
Yes |
Go to the next step. |
No |
You cannot resolve the problem with this procedure. Contact your service representative. |
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, select 1206: [Fusing Temperature] and decrease the value in [Heat Roller Temp] by 5 degrees.
Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?
Yes |
Repeat Step 2 and 3. If the problem persists even though the setting has reached its minimum value, contact your service representative. If the problem is resolved, go to the next step. |
No |
Go to the next step. |
Check the toner fusion. Is it satisfactory?
Yes |
Finished! |
No |
Restore the previous setting and contact your service representative. |
