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Can you change the paper length to 270 mm or less?
Yes |
Go to the next step. |
No |
Go to Step 3. |
Print a paper with length of 270 mm or less. Is the problem resolved?
Yes |
Finished! |
No |
Contact your service representative. |
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use and check the set value of [Fusing Belt] in 1351: [Motor Speed].
Decrease the value by 0.1% in [Fusing Belt].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat Steps 4 to 6. If the problem persists even though you have lowered the setting value to -0.4%, go to step 7. |
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use and check the set value of [Process Speed Setting] in 1351: [Motor Speed].
Decrease the value of [Process Speed Setting]. Is it okay that productivity will be reduced?
Yes |
Go to the next step. |
No |
Contact your service representative. |
Decrease the value by one level in [Process Speed Setting].
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Repeat Steps 8 to 10. If the problem persists even though you have decreased the value to [Low], contact your service representative. |
