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Before you perform the solution procedure, make sure that the environmental conditions where you are using the machine meet those recommended for use. For details on the environmental conditions for use, see "Where to Put Your Machine", Maintenance and Management.
The solution depends on the interval.
To adjust the following settings, pre-register the type of paper in use as a custom paper. For details about registering custom papers, see "Registering a Custom Paper", Preparation.
Interval |
Solution |
|---|---|
Approximately 12-18 mm (0.5-0.7 inches) |
Contact your service representative. |
Approximately 60 mm (2.4 inches) |
Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use and adjust the set value of [Transfer Timing Roller] in 1351: [Motor Speed] according to the paper type and thickness. If the problem persists, contact your service representative. |
Approximately 95 mm (3.7 inches) |
Contact your service representative. |
Approximately 314 mm (12.4 inches) |
Replace the photoconductor unit. If the problem persists, contact your service representative. |
For details about replacing the photoconductor unit, see Replacement Guide.
