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Solution:

The solution depends on whether the area within 90 mm (3.5 inches) of the trailing edge is denser or fainter.

<If the area within 90 mm (3.5 inches) of the trailing edge is fainter>

1Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use and check the set values of [Transfer Timing Roller] in 1351: [Motor Speed]. Is it the upper limit value?

Yes

Contact your service representative.

No

Go to the next step.

2Increase the value in [Transfer Timing Roller] by 0.1 percentage point.

3Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat Steps 2 and 3. If the problem persists even though you have increased the value to +1.0%, contact your service representative.

<If the area within 90 mm (3.5 inches) of the trailing edge is denser>

1Select [Machine: Paper Feed / Output] in [Advanced Settings] for the custom paper in use and check the set values of [Transfer Timing Roller] in 1351: [Motor Speed]. Is it the lower limit value?

Yes

Contact your service representative.

No

Go to the next step.

2Decrease the value in [Transfer Timing Roller] by 0.1 percentage point.

3Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat Steps 2 and 3. If the problem persists even though you have decreased the value to -1.0%, contact your service representative.