Measure in millimeters how far the fainter area extends from the trailing edge.
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, select 1204: [Paper Transfer Output Correction: Paper Edge] and configure the following setting.
In [Trailing Edge Length], enter the value you measured in Step 1 plus an additional 10 mm.
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use and record the set values of [Trailing Edge] in 1204: [Paper Transfer Output Correction: Paper Edge].
Increase the scaling factor in the above setting by 10 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Increase the scaling factor by 5 percentage points. |
Repeat Step 5. If the problem persists even though you have increased the scaling factor by 50 percentage points, restore the value noted in Step 3 and go to the next step.
Decrease the scaling factor in the above setting by 10 percentage points.
Print the image. Is the problem resolved?
Yes |
Finished! |
No |
Decrease the scaling factor by 5 percentage points. |
Repeat Step 8. If the problem persists even though you have decreased the scaling factor by 50 percentage points, restore the value noted in Step 3 and contact your service representative.