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Solution:

Be sure to perform Step "(a) Increase the current value" first, and then Step "(b) Decrease the current value".

(a) Increase the current value

1Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, and then record the set values of [Leading Edge] and [Leading Edge Length] in 1204: [Paper Transfer Output Correction: Paper Edge].

2For [Leading Edge Length], is the set value the upper limit?

Yes

Go to Step 7.

No

Increase the set value by 5 percentage points.

3Print the image. Is the problem resolved?

Yes

Finished!

No

Go to the next step.

4For [Leading Edge], is the set value lower than 200?

Yes

Increase the set value by 10 percentage points.

No

Reset [Leading Edge] to the initial value and repeat the steps from Step 2.

5Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat the steps from Step 4.

6If the problem is not resolved by repeating the steps from Step 4 to increase the value of [Leading Edge] to "200", reset it to the value noted in Step 1 and go to Step "(b) Decrease the current value".

7For [Leading Edge], is the set value lower than 200?

Yes

Increase the set value by 10 percentage points.

No

Switch to a different paper type.

8Print the image. Is the problem resolved?

Yes

Finished!

No

Repeat the steps from Step 7.

9If the problem is not resolved by repeating the steps from Step 7 to increase the value of [Leading Edge] to "200", reset it to the value noted in Step 1 and go to Step "(b) Decrease the current value".

(b) Decrease the current value

1Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use and decrease [Leading Edge] of 1204: [Paper Transfer Output Correction: Paper Edge] by 10%.

2Print the image. Is the problem resolved?

Yes

Finished!

No

Decrease the value by a further 10 percentage points.

3Repeat Step 2. If the problem is not resolved by decreasing the value by a total of 50 percentage points, reset it to the value noted in Step "(a) Increase the current value" and contact your service representative.